Every day Indian trains run from one corner of the country to another and take the passengers to their destination. For this, the passengers have to first buy a train ticket and after that, you can set out on your journey. There are many facilities in Indian trains for the passengers, which include food, tea, water facilities, comfortable seats, toilets, etc. But have you ever thought that if someone starts misbehaving or fighting during your train journey, what should you do in such a situation? Probably not, but if this happens to you, then you can get proper help in such a situation. So let's know what you have to do in such a time. You can know about this further...
You can complain
If you are traveling by Indian train and during this time a passenger quarrel with you or misbehaves with you for any reason, then in such a situation you have full right to complain about it. These complaints are resolved by the railways.
They have to complain.
If you are traveling by train and you face any problem in which someone quarrels or misbehaves with you, then you can complain about it to the Government Railway Police i.e. GRP. Action is taken on your complaint by GRP because they have to ensure security in the railway area.
If someone is harassing you, then in such a situation, first of all, you can complain to the GRP officer.
In such a situation, GRP takes action on your complaint and can also arrest you if needed.
However, when someone is arrested, then he is handed over to the local police.
Know this too
Apart from the things mentioned in the previous slides, if you have any other problem with the train. Like - AC not working, TTE, attendant, or any railway officer talking rudely, toilets being dirty, bed sheets not clean, etc. In such a situation, you can complain about them on the railway helpline number 139.
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