Consumers can raise their voices in case of any kind of fraud while shopping. Consumers have complete freedom to go to the consumer court and complain. However, many people do not know much about this matter. In such a situation, today we have brought the right information for you to complain in the consumer court.
When can you file a complaint?
As a consumer, if you find any discrepancy in the food or the information written on the packet, you can file a complaint. You can raise any complaint regarding false advertisement, defective items and prices without any hesitation.
How to Complain in Consumer Court
- The official website of the Consumer Court is edaakhil.nic.in. To do user registration on this website, you would have been asked for details, which you have to fill in step by step.
- If your complaint is for a claim up to Rs 5 lakh, then you will not have to pay any kind of fee. But yes, if you complain about a claim higher than this, then you will have to pay a fee of Rs 200 or more.
- If your claim is up to 50 lakhs, then you go to the district form. If your claim is between 50 lakhs to 2 crores, then you have to go to the State Commission. Whereas for claims of more than 2 crores, you will have to go to the National Commission.
Complaints can be online and offline
You have both online and offline options to file a complaint in the consumer court. You can take the help of both options.
Is it necessary to hire a lawyer?
It is not necessary that you to hire a lawyer to file a complaint in the consumer court.
Complain on this number (Consumer Complaint Number)
Being a consumer if you are facing any problem then call on 1800-11-4000. You can call on this number anytime from 8 in the morning to 8 in the evening. If you want to register a complaint by messaging, send a message to this number 8800001915.
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