Record digital transactions are taking place in the country after the introduction of UPI. This platform has given birth to a revolution in the digital payment system of the country. There was a time when people were scared of doing digital transactions in the country. On the other hand, UPI has made it very easy. This is one of the major reasons, why transactions worth crores of rupees are being done daily in the country through UPI. Through UPI, we can easily send money to any account. It is often seen that people mistakenly transfer money from UPI to another account. If you have also mistakenly sent money to another person's account. In such a situation, you do not need to worry. In this episode today, through this news, we are going to tell you about the method, with the help of which you can get back the money transferred to the wrong account.
If you accidentally send money to the wrong account through UPI from Google Pay, Phone Pay, Paytm, or any other app. In such a situation, you should not panic at all.
You have to immediately register a complaint by calling the customer care number 1800 120 1740. During this, you will also have to give your transaction details. Apart from this, you will also have to give this information to the bank. You have to do this complaint within 3 days.
Before complaining, know that the money you have transferred to the wrong bank account. Do not delete its transaction even by mistake.
If the bank refuses to help you. In such a situation, you can also complain by visiting the Reserve Bank's website bankingombudsman.rbi.org.in. You can also file a complaint by visiting the website of the National Payment Corporation.
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