There was a time when people used to be afraid of the name of digital payment. However, after the arrival of UPI in the country, there has been a big revolution in the field of digital payment. Every day crores of UPI transactions are taking place. UPI has made the transaction system very easy. You can easily make a payment by just scanning the QR code at the shops. Today, from a small shopkeeper to big e-commerce companies are connected to the UPI network. UPI has been developed by NPCI. It is a real-time payment system. You do not have to pay any kind of fee for making transactions through UPI.
Most of us use UPI for transactions. However, many times while making transactions, in a hurry or due to negligence, people transfer money to the wrong account through UPI. If you have also transferred money to the account of the wrong person through UPI, then you do not need to worry.
According to RBI guidelines, if you have transferred money to the wrong account, then that money can be refunded to your account within 48 hours.
If you have transferred money to the wrong account, then in this situation you do not need to worry. In such a situation, first of all, you have to contact the person in whose account you have transferred the money by mistake.
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If the person refuses to give money, then you can contact your bank regarding this. Apart from this, you can register a complaint by calling toll-free number 18001201740.
You also have the option to register a complaint on the portal of NPCI. Apart from this, you can also register a complaint on the RBI website. After registering the complaint, the matter will be investigated. After investigation, your money will be refunded.
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