We use trains to travel long distances. We often buy water or eatables on the train. Sometimes local sellers also board the train. In such a situation, they ask for more money than MRP on some goods. We even give them money without thinking but it is wrong. If you want, you can also make a complaint against them for this.
What to do if the station shopkeeper asks for more money
Not only has this but many times the shops located at the station also asked for more money from you. Many times we do not pay attention to it in a hurry. If you also do this, then you should be alert from now. For this, you should immediately complain against the shopkeeper. The shopkeeper cannot do this under the rules of the Railways.
Know the essential details
In this case, you have to enter the required details. For example, note down the name of the food stall, the operator's name, the station name, the platform number, stall number. All these details are very important for registering the complaint. Through this, you can file a complaint online.
Where to file a complaint
You can easily complain about such food stalls or shopkeepers who are selling the goods. For this, you can call the 139 railway helpline number. Apart from this, if you want, you can complain about this to the railway officials at the station, if they do not help you, then you can file a complaint on the railway app as well.
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