Theft of luggage in trains became a common thing. Many such reports are often seen when people say that they were sleeping and their belongings were stolen. It has also been seen many times that people leave their belongings for some time to go to the bathroom and it goes missing.
What to do if you have luggage on the train?
This incident can happen to anyone. Therefore, you do not need to worry about this. If your luggage gets stolen in a moving train, you can lodge your complaint with the train conductor/coach or attendant/guard or GRP escort.
The job of GRP is to maintain law and order on railway property. When you go to them for a complaint, they will give you an FIR form, which after filling in all the information you have to hand over.
GRP Police will help you
Your complaint will be sent to the police station in the area where your goods were stolen. No matter to which you send a complaint of theft of your belongings, the first responsibility to take care of it lies with the GRP police. Because they have the power to take action on matters related to the Indian Panel Code.
Can we file a complaint online?
For the convenience of passengers, Rail Madad App (Rail Madad) is being run by the Railway Department. Through this app, you can complain online.
Through this app, you can not only tell about the problems related to the theft of luggage but also about the bathroom not being clean or any kind of problem-related to the train.
