Ola and Uber are very famous and popular cab services in India, which are used by everyone in the country nowadays. But, sometimes people complain about both apps that their fares are very high. Many times, while booking on mobile, a low fare is shown and as soon as you reach the address, the price in the app becomes high. If you also face something similar while going to the office or anywhere, then you can file an online complaint for this. With its help, you can also get back the extra pay.
Why do Ola-Uber fares increase?
There could be many reasons behind Ola and Uber charging higher fares. Some cab drivers resort to fraud to overcharge passengers. They take long routes to reach their destination, which increases the fare in the app. Apart from this, sometimes due to technical errors in the cab service, passengers have to pay more amount. This problem occurs only when the cab service is not able to properly track the actual distance and time of your journey.
How to get a refund from Ola-Uber?
- To get a refund from Ola and Uber, first of all, you have to open the Ola or Uber app.
- From here you have to click on Menu.
- From here you can select the ride for which you had to pay more fare.
- After selecting the ride, you have to tap on the help option.
- Here you have to select the option related to payment.
- After this option, click on the option to charge more fare than the estimated fare.
- Now you will have to give important details related to the journey.
- Here you have to tell what in your opinion could be the reason for charging a higher fare.
- After completing all these processes you have to submit the final.
- After this, Ola-Uber will check your request thoroughly.
- If your complaint is found to be true then you will get back the money you paid extra.
Image Credit: Freepik
