Every day crores of people travel by train in the country. Indian Railways has made many rules to ensure that passengers do not face any kind of problems while traveling by train. However, it is necessary to take a ticket before traveling by train. If you travel by train without a ticket. In this situation, if you are caught, you can be fined. At the same time, there are some important rules of Indian Railways, which passengers do not know about. If you travel by train regularly, then you must know about these rules related to Indian Railways. These rules of Indian Railways have been made keeping in mind the convenience of the passengers. In this episode, let us know about these rules in detail -
You can get a refund if the train is delayed by more than three hours
If your train is delayed by three or more hours, then in such a situation you can claim a refund. To get a refund, you will have to file a TDR after visiting the IRCTC website.
TTE cannot check train tickets after 10 pm
If you travel by train, then you should know that TTE cannot check your ticket from 10 pm to 6 am. This time has been fixed for the passengers to sleep. On the other hand, if you are traveling on a train after 10 pm, then TTE can check your ticket.
If the shopkeeper sells goods at a price higher than MRP, then complain here
Apart from this, if a shopkeeper is selling goods at a price higher than MRP at the railway station. In such a situation, you can register a complaint against him. Before registering a complaint, you have to note the name of the stall of the concerned shop, platform number, name of the operator, stall number, and time.
After this, you can register a complaint by calling the Indian Railways helpline number 139. You can also complain about it through the Rail Madad app. After your complaint, action will be taken against the concerned shopkeeper.
(PC: ISTOCK)
