The Government of India has launched the Chakshu portal to complain about the increasing online scams and frauds in the country. On this portal, you can complain about any kind of cheating and fraud through phone calls, WhatsApp calls, and messages. The Chakshu portal has been launched by the Central Department of Telecommunications. On this, anyone will be able to complain about such phone calls and messages, through which there is a possibility of committing or suspecting financial fraud to sextortion.
What is the Chakshu Portal?
Union Telecom Minister Ashwini Vaishnav has recently launched it. The Chakshu portal can be accessed only through the site of Sanchar Sathi of the Department of Telecommunications. Suspected Fraud Communication Report System is provided on Chakshu. In this, information about phone or WhatsApp calls and messages of fraudsters can be given. Citizens will also be able to upload evidence of any kind of fraud such as screenshots. They will have to write down the time, date, and other available information of the call or message. You will have to provide your name and phone number. OTP will be sent to their phone number, on which a complaint will be registered.
Are these categories for complaints?
KYC related to bank/electricity/gas/insurance policy etc.
impersonating a government official/relative
fake customer service helpline
Online Jobs/Lottery/Gifts/Loan Offers
sextortion
Multiple calls / robo calls
Suspicious link/website
How to complain?
If any such fraud or scam happens to you or is attempted then go to https://sancharsaathi.gov.in/sfc/Home/sfc-complaint.jsp or directly click on this link.
Now select from the first option call, message, and WhatsApp through which medium the fraud happened to you.
After that choose anyone from the categories mentioned above.
Now upload the screenshot, photo, or video in the option given below.
After that give information about the time when the fraud took place.
After that explain the fraud in detail.
Now provide your personal information like name and mobile number.
After this submit the form by entering the captcha code and auto key.
PC Social media
