In a major digital transition for passengers, Indian Railways has announced that its widely used UTS mobile ticketing app will be discontinued from March 1, 2026. After this date, commuters will no longer be able to book unreserved train tickets through the existing platform. To replace it, the railway authority has introduced a new all-in-one mobile application called RailOne, designed to combine multiple passenger services in a single interface.
The decision marks a significant shift in how millions of daily travelers access railway services, especially those who rely on mobile ticketing for suburban and short-distance journeys. Officials say the upgrade is part of a broader modernization plan aimed at simplifying services, improving user experience, and reducing the need for multiple apps.
Why the UTS App Is Being Discontinued
The UTS app has long been a popular tool for booking unreserved tickets, platform tickets, and monthly season passes without standing in queues. However, railway authorities believe that maintaining multiple apps for different services creates confusion and technical inefficiencies.
With RailOne, passengers will get a single digital gateway for a range of services including:
- Booking unreserved tickets
- Purchasing monthly season tickets (MST)
- Checking live train location
- Tracking delays
- Ordering onboard food
This consolidation is expected to streamline digital operations while also improving backend system performance and security.
Step-by-Step Guide: How to Book Monthly Tickets on RailOne
Passengers switching to the new app can follow these simple steps to book their season ticket:
- Download and install the RailOne app on your smartphone.
- Log in using your existing credentials. You can also sign in using your IRCTC login ID and password.
- On the homepage, select the “Unreserved” option.
- Tap the “Season” or “Session” ticket section.
- Enter your source and destination stations.
- Click Proceed to Book and choose your preferred payment method.
Once payment is completed, your digital ticket will be generated instantly and stored inside the app for inspection during travel.
What Happens to Your Existing UTS Wallet Balance?
One of the biggest concerns among users has been the status of money already stored in their UTS wallet. Railway authorities have clarified that no funds will be lost. Travelers can simply log into the new RailOne app using the same credentials, and their remaining wallet balance will automatically be available for use.
This seamless migration feature ensures that users do not need to withdraw or manually transfer funds before the shutdown date.
Benefits of the New Unified Platform
Railway officials highlight several advantages of the new system:
- Single login access for multiple railway services
- Faster booking process
- Reduced app clutter on phones
- Improved tracking tools for trains
- Integrated payment and ticket storage
Experts say unified apps are increasingly becoming the norm across transportation systems worldwide because they reduce maintenance costs and make updates easier to roll out.
What Passengers Should Do Now
With the March 1 deadline approaching, travelers are advised to:
- Download the RailOne app early
- Log in and verify their details
- Transfer or confirm wallet balance
- Familiarize themselves with the interface before travel
Taking these steps in advance can prevent last-minute inconvenience, especially for daily commuters who depend heavily on mobile ticketing.
The Bigger Picture
The retirement of the UTS app signals a broader push by Indian Railways toward digital consolidation and smart mobility solutions. By merging services into one platform, authorities aim to enhance convenience while preparing for future innovations such as AI-based travel alerts, predictive delay updates, and personalized journey information.
Bottom Line:
From March 1, 2026, the UTS app will no longer function. Passengers must switch to the new RailOne platform to continue booking unreserved and season tickets. Installing the new app ahead of time will ensure a smooth transition and uninterrupted travel planning.
