Considering time and comfort, most people prefer to travel by flight. However, travelling with heavy luggage is a very troublesome task. There are many rules regarding carrying luggage while travelling in public transport, bus, train and flight. But after following so many rules and regulations, if your bag accidentally gets broken or lost during check-in on the flight. What do you do in that situation? Let us tell you that in such a situation you do not need to panic. In such a situation, you can file a property irregularity report. Let us know how you can file a claim.
Talk to officials regarding goods
If you do not find your luggage on the luggage belt or your bag is damaged, do not shout at the staff present there. Rather, talk to the officials present there about your luggage.
Fill out the PIR (Property Irregularity form) form
After talking to the officials, you can complain about loss or damage of luggage by filling out the Property Irregularity Form at the Baggage Service. If your bag is not found, airline staff will ask you for your details and flight details. Along with this, we will also take information about the items present in your bag. Don't forget to get the tracking number from the airline staff to track your luggage.
You can claim for compensation
If your item is not found within 21 days, the item is officially considered lost. In such a situation, you need to take a written claim from the authorities. Let us tell you that airlines like Air India pay up to Rs 3000 for delays of more than 24 hours.
File claim within the time period
In case of damaged, delayed or lost goods, the time limit for each claim process varies. If the goods are damaged, you can file a claim within 7 days.
