Unified Payments Interface (UPI) has completely changed the way of payment. People can now easily make and receive payments to anyone through UPI. But due to haste, we make payment in some other ID by mistake. He does not understand what to do. Today we are going to tell you how money can be recovered.

Talk to App Support

According to the guidelines of RBI, the user can first report this matter to the payment service provider. You will have to inform the user about the matter by calling the care support of GPay, PhonePe, and PayTM. You can flag the issue here and request a refund.

You can complain here

If the user does not get any help from customer care, then he can complain on the NPCI portal. Let us tell you how to complain…

First of all, go to the official website of NPCI.

After that tab on the What we do tab.

Then click on UPI.

Here the option of Dispute Redressal Mechanism will appear, click on it.

Here you will be asked to enter transaction details.

After entering the details, where the reason will be asked, select Incorrectly transferred to another account.

After this, the complaint will be filed.

Contact the bank

Even after this, no solution is found, then you can lodge your complaint with the payment service provider bank and the bank to which the money has been sent.