PC: LiveLaw
Recording phone calls without consent is illegal in many countries around the world including India. Mobile operating systems do not natively provide the option to record phone calls, although there are many apps that can help you. One app that has got this feature is Truecaller.
Truecaller app for Apple iPhone and Android phones has finally got a call recording feature. Both operating systems natively block apps from recording calls, but Truecaller bypasses the ban by calling on a dedicated recording line, TechCrunch reported on Wednesday.
On Android, users can start recording calls directly from Truecaller's dialer. If they are using another dialer, Truecaller will display a floating recording button. On iOS, users need to create a recording line call through the Truecaller app to merge incoming and outgoing calls.
The report states that according to the company, the other person on the call will hear a beep indicating that the call is being recorded. In 2018, Truecaller introduced call recording for premium users on Android, and in 2021 it was made available to all Android users.
However, Google 2022 limited access to its Accessibility API, which many apps — including Truecaller — used to record calls, and this led the company to remove the feature from its apps.
Furthermore, the company said that, apart from call recording, it will provide users with transcripts, which it plans to roll out in the coming weeks.
Users will also be able to search through the transcripts to quickly find information in recorded conversations.
According to the report, Truecaller was testing this feature with some iOS users in the US and today the company has made this feature available to all users who have a premium subscription.
With this expansion, Truecaller now offers three plans in the US – a basic ad-free plan ($1 per month), a premium plan with call recording ($3.99 per month), and the Call Screening Assistant ($4.49). There is a top-level scheme.
Furthermore, the report mentions that Truecaller co-founder Nami Jarringhalam said that the company aims to roll out the feature in multiple countries including India, which is its biggest market.
Truecaller has more than half a million users in the US, according to the company -- with 10 percent on subscription plans. The company has over 350 million users globally, with India having the largest number of users (100 million).