PC: tv9hindi
These days, there is a huge sale going on on e-commerce platforms, where premium products are available at less than half the price. When you dream of buying something and it is available at a low price, everyone is tempted to place an order. However, this all happens online and so there is a fear of getting scammed. Recently, some such cases have come to light where people ordered a cheap iPhone but were surprised when they saw the delivery.
What to do if you receive the wrong order:
If you have received a wrong or empty parcel then you do not need to worry too much. To return such a parcel, you simply need to visit the order details section of the platform from where you placed the order. Here you will get the option to return the item. Click on the Return Item option and return the wrong products. Be sure to take a photo of the wrong parcel and send it as proof. Note that you will also need to communicate this via email.
If the return option is not available:
However, sometimes you don't see the option to return a product. In such a situation, if you want to return the product, you will have to lodge a complaint in the customer help section on the official page. Here, add the details of your order and the product that was incorrectly delivered, and attach a photo of the incorrect parcel. Keep in mind that you will also need to send an email.
Points to note when ordering:
If you shop online, always make sure to buy from official and verified platforms. Try shopping from popular and trusted online retailers.
Also, read customer reviews and feedback for the product. This will let you know what the product is really like.
Also, always check whether the connection to the website is secure or not. Stay away from deals if the address bar starts with "https://" instead of "http://".
Always choose the return option while placing the order and check how many days you have to return the product. Return times vary for each product.
Pay using UPI or a card to avoid using any other link or other app.
It also has the advantage that if you have paid through UPI or card, any refunded money will go directly into your account.
Report fraud on the website and add reviews or feedback. Always make a video in front of the delivery boy while opening the parcel. This way, if your parcel is damaged or misplaced, you will have proof.
