Except in a few countries, WhatsApp is the most popular chat app and continues to dominate. In an effort to increase profits, the messaging platform is trying to expand into other services, including payments, e-commerce, and more. Below, we're taking a look at 6 useful things you can do on WhatsApp in India beyond just chatting with friends and family.
You can book a cab
Even if you don't have the Uber app installed, you can easily book a cab through WhatsApp thanks to Uber's partnership with the messaging platform. You can set your exact pickup location by sending your real-time location to Uber, without having to type in an address or PIN.
You can book metro tickets
Public transport is extremely popular in urban India, but queues for tokens or recharge cards can often be very long. You can avoid the hassle by booking your Delhi Metro ticket before leaving your home or office through WhatsApp. This WhatsApp ticketing service covers all lines in the Delhi NCR region, including the Rapid Metro in Gurugram.
You can shop with the help of JioMart
You can order grocery items with the help of WhatsApp. You can shop with JioMart on WhatsApp. On JioMart you can create a list of items and add products. You can add items to the virtual cart, and checkout with WhatsApp Pay.
You can access DigiLocker
Instead of rummaging through their files and folders to locate required documents at security checkpoints on the road, Indian WhatsApp users can now access important credentials like their PAN card and driving license right from WhatsApp. The MyGov Helpdesk chatbot on the app along with the Government of India's DigiLocker service allows citizens to do this.
Health service in rural areas
Public health access remains a challenge in rural parts of India. A CSC Health Services Helpdesk has been launched on WhatsApp. It provides millions of users with access to telehealth consultations, information on government health schemes, COVID-19 resources, and more, in English and Hindi, completely free of charge.
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