News of train accidents has been seen many times in India, but along with this, many problems related to compensation to passengers are also seen. You must have heard many times that it takes a long time to get the compensation promised by the government to help the injured passengers or the family members of the deceased.

Many passengers do not know how to apply for it. Poor people often keep visiting the offices for compensation amount, but they do not get help.

In today's article, we will tell you how you can get treatment help and the compensation amount given by the government.

Keep travel details safe

If any member of your family was travelling on that train, then you have to keep this information safe. You must have copies of your traveler’s ticket, boarding pass, baggage tag and relevant documents. When you make this claim somewhere, you will have documents that will serve as evidence.

Contact Insurance Provider

If the passenger travelling on the train has insurance, then first of all you should contact the helpline or customer service of the insurance provider. Here you will have to provide the policy number, travel details and complete details of the incident.

When you claim the compensation amount given by the government, the insurance provider will help you with this.

Amount to be received as compensation

  • If you are injured during an accident on a train, you get a compensation of Rs 2 lakh.
  • If a person becomes partially disabled, he gets assistance of Rs 7.5 lakh.
  • If someone becomes completely disabled due to a train accident, then he is assisted with Rs 10 lakh from the government.
  • In case of death, while travelling by train, compensation of Rs 10 lakh is given to the family of the deceased.

Where can you apply?

  • To apply for compensation, you will have to apply on the official website of Railways (IRCTC).
  • Here you will first have to fill in the details of the passenger who was traveling in the train during the accident.
  • While applying, you will have to fill out the travel ticket and required documents.
  • Railways will have to investigate this within 15 days of your application.
  • If this does not happen, then you can file a complaint for this.
  • For more information related to this, you can visit https://www.indianrailways.gov.in. Here you will get information related to applying.

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