In this fast-paced life, everyone wants to reach their destination on time. For this, some prefer to go by their vehicle and some by public transport, but if we talk about the metro, then you will see that a large number of people travel by metro every day. Apart from school, college, and office, people going to other places also travel by metro. This is also because it saves a lot of time. You just have to take a token and then you can travel by metro. However, people who travel daily use metro cards, but if your recharge ever happens to a wrong card, then you do not have to worry. This is because you can get a refund for it. So let's know what is the way to do this...
What happens?
If you have a metro card, then you have to recharge it and after this, you can travel. You can recharge your metro card online and if the metro card number is entered incorrectly, then your recharge is done in someone else's metro card.
How can you get a refund?
Suppose you are recharging your metro card, but you accidentally recharged someone else's metro card. In such a case, you can get a refund only if the person does not avail top-up of the recharged card on the auto vending machine for 10 days.
In such a case, if that person has not recharged, then the process of getting you a refund starts. After this, it is decided in some time that you will get a refund. Here, know that it may take 11-30 days for the refund to come.
Also, know this
If you have recharged on a defective metro card, then in such a situation you can get an immediate refund from the metro
Also know that whatever amount you have recharged wrongly, 2.5% of this amount is deducted by the metro department while getting the refund.
(PC: ISTOCK)
